Connecting your first location

This article explains how locations are added to Indivd and how to confirm yours is active.

Related articles

• Your first login
• Overview of the dashboard
• How to install cameras for Indivd Basic and Indivd Pro

How locations are connected

Locations are set up by Indivd during your technical onboarding — you do not connect cameras or create locations yourself. Once your cameras are live and validated, your location appears automatically across all dashboard views and filters in the platform.

Verifying your location is active

To confirm your location is connected:

1. Log in to app.indivd.com.
2. Click Settings in the left navigation.
3. Select Locations.
4. Your location should appear in the list.

Note: If your location does not appear in Settings, or if it appears but shows no data in the dashboards, contact your Indivd onboarding contact. Camera validation may still be in progress.

Adding more locations

Additional locations are added through your Indivd contact. Each new location goes through the same camera installation and validation process before appearing in the platform.